Returns & Exchanges
The Boy Scouts of America stands behind the quality of our official gear and uniforms; if you are not completely satisfied with your purchase, you may return it within 90 days for a full refund or exchange. Items must be in their original condition, including all tags and packaging, to be eligible for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely pack the merchandise in its original packaging, ensuring all official tags and components are included.
Attach Shipping Label
Print the prepaid shipping label provided by the portal and affix it to the outside of your package, covering any old labels.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing